Privacy Policy
Last Updated: Feb 1st 2025
Underscore Software (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about users of our platform, website, and services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Information You Provide
Account Information: When you create an account, we collect your name, email address, company name, and other relevant details.
Payment Information: If you subscribe to a paid plan, we collect payment details via our third-party payment processor.
Communications: When you contact us or participate in surveys, we collect information about your interactions.
1.2 Information Collected Automatically
Usage Data: We collect information about how you use our platform, such as page views, feature usage, and interactions.
Device & Log Data: We collect device information (browser type, IP address, operating system) and log data for security and analytics purposes.
Cookies & Tracking Technologies: We use cookies, pixels, and other tracking technologies to improve user experience and analytics.
1.3 Information from Third Parties
We may collect data from third-party integrations, analytics providers, or public sources to enhance our services.
2. How We Use Your Information
We use collected information to:
Provide, maintain, and improve our Services.
Personalize user experience and provide relevant insights.
Process transactions and manage billing.
Communicate with you about updates, promotions, and customer support.
Detect, prevent, and address security threats and fraudulent activity.
Comply with legal obligations and enforce our policies.
3. How We Share Your Information
We do not sell your personal information. However, we may share information in the following circumstances:
With Service Providers: We share data with third-party vendors who assist with hosting, analytics, payments, and other functions.
For Legal Reasons: If required by law or to protect our legal rights, we may disclose information to authorities.
In Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred as part of the transaction.
4. Data Security & Retention
We implement industry-standard security measures to protect your information. However, no online service is completely secure. We retain your data as long as necessary for business, legal, and compliance purposes.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your personal data.
Opt-out of marketing communications.
Restrict or object to data processing.
Request a copy of your data in a portable format.
To exercise your rights, contact us at [email protected].
6. Third-Party Links & Integrations
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
7. International Data Transfers
If you are located outside [Insert Your Jurisdiction], we may transfer your data internationally in compliance with applicable laws.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated date. Your continued use of our Services after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Underscore Software